When it comes to destinations and attractions, there are more options for potential visitors than ever before. There’s also a strong consumer appetite, with 91% of American leisure travelers planning to travel within the next six months, according to a recent Longwoods International study. With prospective customers carefully considering where they want to go and how they want to spend their money, it can be tough to stand out among the crowd. Here we share five tips to reach consumers, earn their business, and keep them coming back.
Own What Sets You Apart
One of the things we love about working in the tourism and hospitality space is how unique destinations and attractions are. From can’t‑miss roadside stops, to jaw-dropping views, to world-class arts and culture, to one-of-a-kind interactive experiences, we love getting to know what makes our clients special and turning that into a marketing superpower.
Consider the following questions:
- How would you describe your destination/attraction to someone who’s never been?
- What can visitors do at your destination/attraction that they can’t do anywhere else?
- Who are your top competitors? How are you different from them?
- What are your values?
- What’s new at your destination/attraction?
Use the answers to these questions to develop your unique value proposition and messaging to serve as the guiding light to your tourism marketing efforts. This helps ensure you and your team stay on message and own what makes you special, and why customers should choose you.
Narrow In on Your Ideal Guest List
This summer alone, more than 117 million Americans were expected to travel, spending an estimated total of more than $452 billion on flights and hotel stays, according to NerdWallet’s 2025 Summer Travel Report. It’s crucial to identify your priority prospective visitors and focus on efforts that will reach them and move the needle for your destination or business.
Think about different potential customers, including locals, folks within driving distance and those who would travel by air, rail or boat. Carefully assess historical reservation and ticket data, along with any other research or insights you have available, to identify and prioritize your key audiences.
Make the News: Earn Third-Party Credibility
Earned media is a great way to reach wide audiences and stretch marketing dollars. In addition, according to another recent Longwoods study, 40% of traveler respondents said they are either somewhat likely or very likely to use ChatGPT or similar AI software in the planning process for their next trip. What do these two things have to do with each other? Research from Hard Numbers states Large Language Models, or LLMs, rely on editorial media for 61% of their content about brand reputation.
With earned media’s increasing importance in reaching potential customers, generating a content calendar of timely topics to pitch to media is crucial. Consider when you need to get in front of short-lead media contacts, along with how far in advance long-lead outlets, like magazines, work ahead. Creating a calendar will help prioritize when to reach out and what to share with your key audiences, helping deliver results.
Inspire, Inform and Engage Through Content and Social Media
Creating content that resonates with potential visitors is key. Owned channels, such as your website, blog and newsletter, should be regularly evaluated to ensure accuracy and up-to-date information. According to Hard Numbers’ research, owned media is not only another top source for LLMs to get information about brand reputation, it also helps consumers connect with you and start to formulate their opinions on if they want to spend their hard-earned dollars with you. New content should be developed frequently, whether that’s sample itineraries, visitor guides, FAQs, roundups of activities, places to go, things to do, where to eat, etc. At the root of it all, focus on how you can provide prospective visitors with inspiration and the info they need to plan a trip.
In addition, the American Express’ 2025 Global Travel Trends Report shares that 80% of millennials and Gen Zers surveyed like the convenience of using travel planning apps or social media to help plan their journeys, so it’s important to give social media content the attention it deserves. That means more than just posting regularly. It means having a clear strategy planning out thoughtful content, engaging with your community and inspiring visitors to develop their own content. While planning’s important, don’t be afraid of jumping on appropriate trends and quick-turn opportunities, too.
Affordable = Accessible
While touting free or low-cost options may feel counterintuitive for destinations who are looking to drive revenue, we encourage leaning into these offerings. The recent Longwoods study reports that inflation, personal financial situations, gas prices and airfare costs are concerns impacting travel decisions. In fact, 22–32% of respondents rated each of these four topics as “greatly impacting” their travel plans. Providing insider tips on budget-friendly ideas can help expand your potential customer pool and leave consumers feeling proud of how they can stretch their dollars. For example, clearly communicating to prospective visitors about days of the week and/or times of year where rates are lower is a win-win: it helps consumers find something that works for their budget, and it drives traffic to you during off-peak times.
Highlighting free or low-cost options doesn’t mean travelers won’t come visit or won’t spend any money – in fact, it may mean they can make a trip work after all. Plus, it shows that all are welcome at your destination or attraction, regardless of the size of their pocketbook.
These five tips can help you reach your goals as you plan for the remainder of the year and think ahead to 2026. If you’d like to learn more about how our team can help, we’d love to chat. Drop us a note at info@bellmontpartners.com, and we’ll be happy to connect!