Scroll through LinkedIn or flip open any busi­ness mag­a­zine and it seems like the cor­po­rate world col­lec­tive­ly just dis­cov­ered a brand-new con­cept: Empathy. And it’s no won­der: If ever there was a time for lead­ers to flex their emo­tion­al-intel­li­gence mus­cles and try to under­stand what their col­leagues, cus­tomers and com­mu­ni­ties are going through, it’s now. Peo­ple are...Read More